Responsible Gaming
Our Commitment to Responsible Gaming
1. Entertainment, Not Income
Gambling should only ever be viewed as entertainment and a form of leisure activity. It should never be considered as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.
2. Age Verification
All users must be 18 years of age or over (or the applicable legal age in your jurisdiction) to participate in any gambling activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not use our services.
3. Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a developing gambling problem:
- Chasing losses by gambling more to try to recover money lost
- Gambling with money intended for essential expenses (rent, food, utilities)
- Hiding gambling activity or lying to friends and family about the extent of gambling
- Feeling anxious, irritable, or restless when not gambling
- Needing to gamble with increasing amounts of money to achieve the same level of excitement
- Unsuccessful attempts to cut down or stop gambling
- Neglecting work, education, or personal relationships due to gambling
- Borrowing money or using credit to fund gambling activities
- Experiencing financial difficulties as a result of gambling
- Gambling as an escape from stress, anxiety, or other emotional problems
If you recognise any of these signs in yourself or someone else, please seek help immediately.
4. Self-Help Tools & Safer Gambling Features
Most reputable gambling operators provide the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose over a given time frame
- Reality Checks: Receive regular reminders about how long you have been playing and how much you've spent
- Time-Out/Cooling-Off Period: Take a temporary break from gambling for a set duration
- Self-Exclusion: Voluntarily exclude yourself from gambling for an extended period
We strongly encourage you to use these tools if available through your chosen operator.
5. Support Organizations & Helplines
If you need support or have concerns about your gambling, the following organizations provide free, confidential help:
United Kingdom
- GamCare: www.gamcare.org.uk - Free counselling and support for problem gamblers and their families
- GamStop: www.gamstop.co.uk - National self-exclusion scheme covering all licensed UK online gambling operators
- National Problem Gambling Clinic: Provides specialist NHS treatment for gambling addiction
International Support
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Provides information and support resources
6. Take Action Today
If you believe you may have a gambling problem, please seek help immediately. There is no shame in asking for support—help is available, and recovery is possible. Contact one of the organizations listed above or speak to your GP who can provide referral to specialist services.
Remember: Gambling should be fun. If it stops being fun, it's time to stop.